AIR TRANSPORT Post-Covid-19 airline business
Covid-19: an opportunity to reset and restructure for airlines?
PAUL ZALKIN, restructuring and insolvency partner at Quantuma LLP, and PETER DAVIES FRAeS, Chief Executive of Airline Management Group, share their thoughts on the fundamental shift in the structure of the sector and consider the impact of measures to support aviation businesses and their supply chains as the industry start to emerge from lockdown.
There are many adjectives describing the current Covid-19 situation within the aviation sector and specifically the airline industry. One word that is not often used is predictable. Yet, pre-Covid-19, the industry suffered significant losses over many years. Despite the sector being profitable in 2018, fewer than 20% of International Air Transport Association (IATA) airlines made a positive contribution towards such profitability. These losses manifested themselves through a myriad of reasons but today they all clamber on the Covid-19 bandwagon, conveniently forgetting that, for many airlines, their position was dire before January this year.
It begs the question as to why the shareholders and boards think that post-Covid-19, providing they can solve their immediate liquidity issues, these airlines can bounce back to a new normality which will be vastly different from what they experienced preCovid-19. The truth is they will not. Apart from the obvious gearing problems, they will face a reduced market size due to bio-security regulations and an economic downturn and, no doubt, restrictive regulations, affecting consumer demand.
It is implausible to believe that the issues that bedevilled these failing airlines pre-Covid-19 will simply go away. The issues ultimately result in poor financial performance and are key to the reasons behind this. In our experience with airline turnarounds there is consistency in the reasons for such financial failure, including:
- Sustained losses
- A distinct lack of management
- Lack of coherent decision making
- Ineffective implementation
- A demotivated workforce
If senior management was the architect of failure, then often middle management exacerbated it. While there are always individuals within management who provide beacons of hope, they are unfortunately the exception. Many fail to realise that the prime competition is, in fact, themselves, instead of blaming others for their demise. Predictable? Yes. Foreseeable? No. Management teams are particularly good at burying their heads in the sand and adding cement.
The current crisis provides us all in the aviation industry with a unique opportunity to reset the dials and create the change needed for a future with financial and environmental responsibility, understanding that:
- Revenue needs to be ahead of cost.
- Customers expect an honest value proposition - increasingly with a demonstrable focus on environmental sustainability
- A brand position that sings the values and ethos
- A work force that represents and demonstrates those values, in each and every customer encounter
- Finally, and crucially, a management team that creates the environment that allows the workforce to perform to those values